How tenyt works

Selling on tenyt

• Services offered on tenyt are referred to as twigs. Each twig is fixed at $10.
• Start selling on tenyt by listing your first twig by telling "what will do for $10?".
• Once you list the twig it would be available to the buyers.
• Once a buyer orders your twig, you would be requested to accept or reject the order within 24 hours. (If we do not receive a response in 24 hours the order will be auto rejected).
• Once you accept the order the order is marked as in progress and a message board is opened to aid communication and sharing of files with the buyer.
• Once the order is completed the buyer is given 24 hours to review the order and leave a feedback.
• You are then requested to leave a feedback about the buyer.
• Once you leave the feedback the order is marked as completed.
• After a safety period of 14 days from the date of payment by buyer your account is credited with $9.
• You can request a withdrawal to your PayPal account once your account balance is $40.

Buying on tenyt

• Buying on tenyt is very simple.
• Start buying on tenyt by browsing through the twigs listed by our sellers.
• Once you order the twig you are requested to prepay $10 for each twig you order.
• You can add funds to your tenyt account using PayPal. A small fee a laid when you add funds to your tenyt account.
• Once you have paid for the twig you ordered the seller is given 24 hours to accept or reject the order, once the seller accepts the order the order message board is activated to aid in communication with the seller.
• Once the seller claims to have completed the order, your are given 24 hours to review the order and leave a feedback, if for any reason you are not satisfied you could file a dispute.
• (See dispute resolution for more details)

Dispute resolution on tenyt

• The buyer can dispute an order if he/she feels that the sellers has not delivered as described or if the seller has not responded to the buyers requests.
• The seller is given 48 hours to justify their stand and every dispute is analyzed on a case by case basis by our administrators.
• Consequences of disputes:
  • Filing wrong disputes could lead to suspension of buyers account.
  • If the buyer wins the dispute, the order will be refunded and the seller would be given a negative feedback.
  • If the seller is found as being involved in mal practices the seller could be permanently banned from tenyt.

General rules on tenyt

• Communication: Every tenyt member's identity is anonymous, exchanging mail id or chat ids is not allowed. Members should strictly use the Order Message Board/ Internal communication system to communicate with other tenyt members.
• Refund Policy: We follow a strict no refund policy, any disputes with the seller should be resolved through our dispute resolution center. Incase the seller does not deliver as defined your order would cancelled and the amount will be refunded back to your tenyt account.
• Fees:
  • Adding Funds: A small fee is laid whenever you add funds to your tenyt account (fixed $0.30 + 2.9% of the amount you wish to add).
  • Completed Orders: For every order the seller completes, the sellers account is credited with $8 after detecting a fees of $2.
• Spamming: Spamming is considered very seriously on tenyt, creating duplicate twigs, creating twigs with no intention of selling them are all considered spam, the twigs created by spammers are removed continuously and the account of t