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Dispute resolution on tenyt


  • The buyer can dispute an order if he/she feels that the seller has not delivered as described or if the seller has not responded to the buyer's requests.
  • The seller is given 48 hours to justify his/her stand and every dispute is analyzed on a case by case basis by our administrators.
  • Consequences of disputes:
    • Filing wrong disputes could lead to suspension of buyers account.
    • If the buyer wins the dispute, the order will be refunded and the seller would be given a negative feedback.
    • If the seller is found as being involved in mal practices the seller could be permanently banned from tenyt.