Dispute resolution on tenyt
- The buyer can dispute an order if he/she feels that the seller has not delivered as described or if the seller has not responded to the buyer's requests.
- The seller is given 48 hours to justify his/her stand and every dispute is analyzed on a case by case basis by our administrators.
- Consequences of disputes:
- Filing wrong disputes could lead to suspension of buyers account.
- If the buyer wins the dispute, the order will be refunded and the seller would be given a negative feedback.
- If the seller is found as being involved in mal practices the seller could be permanently banned from tenyt.